Loss Prevention in the Retail Business
Loss Prevention in the Retail Business
;
John Wiley and Sons Ltd
12/2005
212
Mole
Inglês
9780471723219
406
Descrição não disponível.
Preface. CHAPTER 1: PERSONAL SAFETY. Opening and Closing Procedures. After-Hours Precautions. Bank Deposit Safeguards. Natural Disasters and Civil Unrest. Bomb Threat Guidelines. Emergency Kits. Chapter Summary. Discussion Questions. CHAPTER 2: PHYSICAL SECURITY. Break-In Threats. Doors. Windows. Other Openings. Locks and Keys. Choosing Locks. Time Locks. Key Control. Chapter Summary. Discussion Questions. CHAPTER 3: ALARM SYSTEMS AND OTHER PHYSICAL SECURITY MEASURES. Basic Alarm Types. Burglar Alarms. Day Alarms. Holdup Alarms. Alarms for Specific Needs. Fire, Smoke, and Equipment Alarms. Closed-Circuit Television Systems. Lighting. Fire, Electrical, and Water Hazards. Sensitive-Document Disposal. Chapter Summary. Discussion Questions. CHAPTER 4: SHOPLIFTING. How Shoplifters Work. Preventive Measures. Confronting, Detaining, and Arresting Shoplifters. Care and Control of Shoplifting Evidence. Court Appearances. Chapter Summary. Discussion Questions. CHAPTER 5: ARMED ROBBERY. Key Safety and Security Issues. Before a Robbery Occurs. During a Robbery. After a Robbery. Court Appearances. Chapter Summary. Discussion Questions. CHAPTER 6: FRAUD. Check Fraud. Collection and Prosecution. Credit Card Fraud. Counterfeit Currency. Fast-Change and Con Artists. Exchange and Refund Fraud. Online Fraud. Chapter Summary. Discussion Questions. CHAPTER 7: FRAUD AND THEFT ON THE SALES FLOOR. Types of Employee Theft. Why Employees Steal. Internal Control Procedures. Controlling the Cash Wrap. Detecting Sales-Related Theft. Miscellaneous Controls. Employee Terminations and Arrests. Chapter Summary. Discussion Questions. CHAPTER 8: FRAUD OFF THE SALES FLOOR. Fraud by Dishonest Vendors. Theft During Transport. Legal Action Against Vendors. Accounting and Bookkeeping Thefts. Chapter Summary. Discussion Questions. CHAPTER 9: HIRING TRUSTWORTHY EMPLOYEES. Creating a Positive Atmosphere. Employee Conduct Policies. Prehire Screenings. New Employee Orientation. Chapter Summary. Discussion Questions. CHAPTER 10: FRAUD PREVENTION TECHNOLOGY. Theft Prevention Technology. Security as a Sales Benefit. Making Prevention a Priority. Chapter Summary. Discussion Questions. Glossary. Index.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
retail loss prevention text; retail management textbook; seminar-based book on retail; retail security and loss prevention; critical loss prevention topics; loss prevention tailored to retail; preventing retail business losses; text for retail management students; ways people steal from stores; retail closing procedures; hold-up alarms in stores; retail closed circuit television systems
Preface. CHAPTER 1: PERSONAL SAFETY. Opening and Closing Procedures. After-Hours Precautions. Bank Deposit Safeguards. Natural Disasters and Civil Unrest. Bomb Threat Guidelines. Emergency Kits. Chapter Summary. Discussion Questions. CHAPTER 2: PHYSICAL SECURITY. Break-In Threats. Doors. Windows. Other Openings. Locks and Keys. Choosing Locks. Time Locks. Key Control. Chapter Summary. Discussion Questions. CHAPTER 3: ALARM SYSTEMS AND OTHER PHYSICAL SECURITY MEASURES. Basic Alarm Types. Burglar Alarms. Day Alarms. Holdup Alarms. Alarms for Specific Needs. Fire, Smoke, and Equipment Alarms. Closed-Circuit Television Systems. Lighting. Fire, Electrical, and Water Hazards. Sensitive-Document Disposal. Chapter Summary. Discussion Questions. CHAPTER 4: SHOPLIFTING. How Shoplifters Work. Preventive Measures. Confronting, Detaining, and Arresting Shoplifters. Care and Control of Shoplifting Evidence. Court Appearances. Chapter Summary. Discussion Questions. CHAPTER 5: ARMED ROBBERY. Key Safety and Security Issues. Before a Robbery Occurs. During a Robbery. After a Robbery. Court Appearances. Chapter Summary. Discussion Questions. CHAPTER 6: FRAUD. Check Fraud. Collection and Prosecution. Credit Card Fraud. Counterfeit Currency. Fast-Change and Con Artists. Exchange and Refund Fraud. Online Fraud. Chapter Summary. Discussion Questions. CHAPTER 7: FRAUD AND THEFT ON THE SALES FLOOR. Types of Employee Theft. Why Employees Steal. Internal Control Procedures. Controlling the Cash Wrap. Detecting Sales-Related Theft. Miscellaneous Controls. Employee Terminations and Arrests. Chapter Summary. Discussion Questions. CHAPTER 8: FRAUD OFF THE SALES FLOOR. Fraud by Dishonest Vendors. Theft During Transport. Legal Action Against Vendors. Accounting and Bookkeeping Thefts. Chapter Summary. Discussion Questions. CHAPTER 9: HIRING TRUSTWORTHY EMPLOYEES. Creating a Positive Atmosphere. Employee Conduct Policies. Prehire Screenings. New Employee Orientation. Chapter Summary. Discussion Questions. CHAPTER 10: FRAUD PREVENTION TECHNOLOGY. Theft Prevention Technology. Security as a Sales Benefit. Making Prevention a Priority. Chapter Summary. Discussion Questions. Glossary. Index.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
retail loss prevention text; retail management textbook; seminar-based book on retail; retail security and loss prevention; critical loss prevention topics; loss prevention tailored to retail; preventing retail business losses; text for retail management students; ways people steal from stores; retail closing procedures; hold-up alarms in stores; retail closed circuit television systems
