Business Ethics : An Ethical Decision-Making Approach

Mark S. Schwartz

Wiley-Blackwell

1

2016

en

9781118393413

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Business Ethics: An Ethical Decision-Making Approach presents a practical decision-making framework to aid in the identification, understanding, and resolution of complex ethical dilemmas in the workplace.

  • Focuses exclusively on three basic aspects of ethical decision making and behavior—how it actually takes place, how it should take place, and how it can be improved
  • Uses real-life examples of moral temptations and personal ethical dilemmas faced by employees and managers
  • Discusses the biases, psychological tendencies, moral rationalizations, and impact of self-interest as impediments to proper ethical decision making
  • Includes relevant examples of ethical misconduct and scandals appearing in the news media

Acknowledgments ix

Introduction to Ethical Decision Making 1

Part One Descriptive Theory 21

1 What Determines Ethical Behavior? 23

2 The Ethical Decision-Making Process 59

3 Impediments to Proper Ethical Decision Making 93

Part Two Normative Framework 127

4 Distinguishing Right from Wrong 129

5 The Decision to Report Misconduct 159

Part Three Practical Application 189

6 Developing and Sustaining an Ethical Corporate Culture 191

7 What Would You Do? Common Workplace Dilemmas 231

Conclusion: Navigating the Moral High Road 259

Appendix A: Factors Affecting Moral Character 271

Appendix B: Descriptive Ethical Decision-Making Models 277

Appendix C: Normative Ethical Decision-Making Models 287

Appendix D: Business Ethics in Hollywood Movies 293

Index 299

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