Indispensable
-15%
portes grátis
Indispensable
How To Become The Company That Your Customers Can't Live Without
Calloway, Joe
John Wiley & Sons Inc
05/2005
240
Dura
Inglês
9780471703082
15 a 20 dias
428
Descrição não disponível.
Preface ix
1 The Default Choice 1
2 The Five Drivers 11
3 Case Study: Deluxe 27
4 Back to the Six New Basics 51
5 Case Study: W Hotels 67
6 Create Community 77
7 Case Study: Gitomer 87
8 Obvious but Often Overlooked 97
9 Right Place-Right Time 113
10 Case Study: The Pancake Pantry 125
11 Big Picture Outcome 133
12 Twenty-Eight Indispensable Lessons 145
13 Case Study: Pinnacle Financial Partners 169
14 Repeatable Process 179
15 Stop Apologizing-Start Doing Your Job 189
16 Case Study: LawTalk 197
17 The Customer Decides 203
Index 221
1 The Default Choice 1
2 The Five Drivers 11
3 Case Study: Deluxe 27
4 Back to the Six New Basics 51
5 Case Study: W Hotels 67
6 Create Community 77
7 Case Study: Gitomer 87
8 Obvious but Often Overlooked 97
9 Right Place-Right Time 113
10 Case Study: The Pancake Pantry 125
11 Big Picture Outcome 133
12 Twenty-Eight Indispensable Lessons 145
13 Case Study: Pinnacle Financial Partners 169
14 Repeatable Process 179
15 Stop Apologizing-Start Doing Your Job 189
16 Case Study: LawTalk 197
17 The Customer Decides 203
Index 221
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
map; practical; joe; companys; continues; personal; indispensable; customers; key customers; latest; straighttalking; true; tells; calloway; business books; information; figure; work; joe tells
Preface ix
1 The Default Choice 1
2 The Five Drivers 11
3 Case Study: Deluxe 27
4 Back to the Six New Basics 51
5 Case Study: W Hotels 67
6 Create Community 77
7 Case Study: Gitomer 87
8 Obvious but Often Overlooked 97
9 Right Place-Right Time 113
10 Case Study: The Pancake Pantry 125
11 Big Picture Outcome 133
12 Twenty-Eight Indispensable Lessons 145
13 Case Study: Pinnacle Financial Partners 169
14 Repeatable Process 179
15 Stop Apologizing-Start Doing Your Job 189
16 Case Study: LawTalk 197
17 The Customer Decides 203
Index 221
1 The Default Choice 1
2 The Five Drivers 11
3 Case Study: Deluxe 27
4 Back to the Six New Basics 51
5 Case Study: W Hotels 67
6 Create Community 77
7 Case Study: Gitomer 87
8 Obvious but Often Overlooked 97
9 Right Place-Right Time 113
10 Case Study: The Pancake Pantry 125
11 Big Picture Outcome 133
12 Twenty-Eight Indispensable Lessons 145
13 Case Study: Pinnacle Financial Partners 169
14 Repeatable Process 179
15 Stop Apologizing-Start Doing Your Job 189
16 Case Study: LawTalk 197
17 The Customer Decides 203
Index 221
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
